FAQ's

How may we be of help?

• How does itike.io simplify the event ticket booking and sales process?

  itike.io simplifies the process by providing a user-friendly interface for easy navigation and booking, accepting multiple payment options, offering digital tickets, and providing real-time ticket availability.

• What payment options are available on itike.io?

  itike.io accepts payments through Mobile Money wallets or Credit/Debit Cards, providing users with flexible payment options.

• How do users receive their tickets after booking?

  Users receive their tickets in digital form, making it convenient for them to manage and access their tickets through the itike.io platform.

• What benefits does itike.io offer to event organizers?

  itike.io provides event organizers with access to analytics on ticket bookings, purchases, and pricing, enabling them to make informed decisions and improve their events.

• Can event organizers customize their ticketing options on itike.io?

  Yes, event organizers can customize ticketing options such as setting different prices for seating sections, offering early bird discounts, and implementing various ticketing strategies.

• How does itike.io handle high traffic volumes during popular events?

  itike.io is designed to handle large traffic volumes and can process over 5000 user requests simultaneously without any issues.

• What happens if an event gets sold out? Is there a waiting list?

  itike.io provides real-time ticket availability, allowing users to plan their attendance accordingly. If an event is sold out, users can check the availability status and explore other events on the platform.

• Can users get reminders for the events they've booked tickets for?

  Yes, itike.io sends event reminders via email and SMS to users who have purchased tickets, ensuring they don't forget about the event.

• Does itike.io support multiple languages?

  Yes, itike.io supports multiple languages, making the platform accessible to users who prefer languages other than English.

• What is the refund policy on itike.io?

  itike.io has a clear refund policy in place, ensuring users feel secure when purchasing tickets. The refund policy details the terms and conditions for ticket refunds.